To help improve our customer services, we have put together a list of the most popular questions and answers.
When can I expect delivery of my game?
Goods purchased are undertaken to be despatched immediately.. (Please note we do not despatch at weekends or on bank holidays) Onced despatched the item will be sent out by one of the following delivery companies.
Royal Mail UK standard delivery within 3 working days.
Royal Mail UK 1st Class delivery is next working day (currently our default service)
European Airmail up to 5 days
World Airmail 5-7 days
MyHermes courier service with online tracking is usually 4/5 working days .
Please note: We cannot guarantee these delivery times, these are delivery times quoted by the Royal Mail and MyHermes and are for guidance only, as the post can take longer to arrive during peak times, such as the run up to Christmas etc. it is usually a good idea to order at least a couple of weeks prior to your party, as invitations need to be sent out, and to give your guests plenty of time to prepare for their roles.
If you require a game urgently we have a large selection of instant Downloadable games
Do you ship overseas ?
We can ship to anywhere in the world, please ensure that the correct postage is selected from the postage dropdown menu, situated at the bottom of every games details page ( just before the 'Add to Basket' button).
Shipping to Europe, please select 'European Airmail' and for the rest of the world please select 'World Airmail'
As the host do I know who the murderer is, and can I be a player?
As the host you are able to play the game, without knowing who the murderer is.
Some games say 6-8 players etc, how does that work?
There are 8 characters in all - 6 suspects and 1 or 2 extra guests, the 6 suspects must be present at your mystery party to play properly, It is not essential for the extra guests to be present. - NO one should be told that they are the extra guests, as this might reduce their involvement and impair their enjoyment of the evening, only you as the host should know who they are (you of course, have to know in order to allocate the roles, if there are fewer than 8 players)
Can we play with less that the stated minimum number of players?
It is always advisable to play with the minimum amount of guests stated in any game - as you do not know who the murderer is until the end of the game.
How long does the game take to play?
Most games take around 2-3 hours to play.
Do you sell boxed games for more that 12 players?
Unfortunately there are no boxed games on the market, for more than 12 players at this time.
